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Data: 08/02/2013
eBay ricerca: Strategic Account Development Manager eBay.
Job Location: Milano, Milan, Italy.
Our ambition is to be the strategic partner of choice for every leading retailer, brand and manufacturer across the world, moving our relationship from the warehouse to the boardroom, and cementing our reputation as a company that is truly redefining commerce.
To achieve this, we are looking for ambitious candidates with a track record of exceptional performance within a sales environment to join our new EU Merchant Development Organization.
This is a fantastic opportunity to develop your career at an industry-leading company that is recognized for its world-class sales and account management organization, and looking ahead to an even more successful future working as one team to achieve our joint potential and our goals.
To build out our team in Milan, we are looking for a Strategic Account Development Manager.
• Own and be accountable for the acquisition and profitable growth of Strategic Merchants across a named portfolio.
• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Coordinates the involvement of relevant internal collegues, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
• Own the contractual health of our relationship with the merchant including fundamental contract compliance, negotiation of rates within predefined corporate boundaries and securing of joint commercial targets / commitments.
• Perform operational due diligence on the merchant across the end to end sales flow to identify issues /risks and mitigate accordingly through effective partnering and collaboration with internal colleagues and subject matter experts.
• Document all communication with merchants in an accurate and timely manner in established CRM systems whilst ensuring key highlights are communicated and clearly understood by key internal stakeholders.
• Develop a deep understanding of the merchant portfolio from internal and external data / insights, constantly look for opportunities to drive incremental profitable growth and work closely with aligned internal resources to enable our merchants to optimise their business on the eBay platform.
Job Requirements
• Typically 8+ years commercial experience;
• Proven experience and a track record of exceptional Sales performance within a B2C or B2B environment (preferably retail or ecommerce);
•Track record of building effective multi tiered relationships with clients to drive exceptional advocacy and a joint focus on commercial outcomes;
• Outstanding contract negotiation skills to build long term client engagement / commitment and profit;
• Strong track record of over delivery against commercial targets;
• Proven ability to influence, challenge and secure commitment to execute against account plans;
• Proficiency in up selling and cross selling for the mutual benefit of eBay and the client;
• Rigorous management and use of client data to drive business results and sales outcomes;
• Ability to build long term, trusted and productive relationships at all levels both internally and externally;
• Excellent organisational, communication and problem solving skillsinfluencing & problem solving skills.
Education: Bachelors Degree or Equivalent.
Per ulteriori informazioni è possibile consultare il seguente link.
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