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Data: 08/02/2013
eBay ricerca: Head of Merchant Development Italy eBay.
Job Location: Milano, Milan, Italy
Our ambition is to be the strategic partner of choice for every leading retailer, brand and manufacturer across the world, moving our relationship from the warehouse to the boardroom, and cementing our reputation as a company that is truly redefining commerce.
To achieve this, we are looking for ambitious candidates with a track record of exceptional performance within a sales environment to join our new EU Merchant Development Organization.
This is a fantastic opportunity to develop your career at an industry-leading company that is recognized for its world-class sales and account management organization, and looking ahead to an even more successful future working as one team to achieve our joint potential and our goals.
To build out our team in Italy, we are looking for the Head of Merchant Development - Italy.
• Accountable for delivery of all commercial and strategic objectives across Strategic merchant segment.
• Lead an agile and highly skilled team of acquisition resources, opportunity development managers and account managers to deliver a commercially relevant and impactful value proposition to our Strategic level merchants.
• Manage resource to deliver a consistent merchant experience across a one-to-many account structure.
• Build robust customer profiles through the management of data/insights, complex client scenarios and multi-tiered engagement from C suite down.
• Lead executive engagement across priority accounts.
• Support team to deliver a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Identify and deliver on opportunities for cross selling, up selling, international expansion, solution innovation and service partnerships.
• Provide support and coaching to Account Managers and Account Support across key commercial negotiations.
• Work cross functionally with the Business Unit to support development of the strategy that will enable the business to achieve macro and local objectives.
Job Requirements
Strategic business advisor:
• Proven ability to develop and deliver compelling solutions to client issues;
• Proven track record of engaging with C Suite level contacts to facilitate implementation of strategic objectives;
• Strong understanding of e-commerce and/or deep understanding of priority verticals.
Business manager:
• Demonstrated deep understanding of strategic and financial considerations and conventions.
• Ability to converse with merchants in their commercial language.
• Track record of accountability for P&L and key L1 metrics.
• Track record of over delivery against commercial targets.
Relationship architect:
• Proven track record of operating across complex internal and external matrix organisations ensuring all points of influence and conflict are appropriately identified and actively managed.
• Effective communicator across direct and indirect reporting lines and within merchant organisation to ensure alignment and consistent understanding of visions, strategy, actions and expectations.
People manager:
• Experience in establishing and managing dynamic workforce plans ensuring the right capacity and capability exists within the organisation to deliver on merchant needs and expectations.
• Proven track record of leading, coaching and developing specialist sales and account management talent across direct and indirect reporting lines to secure continuous service delivery and continuous service improvements.
Education: Bachelors Degree or Equivalent.
Per ulteriori informazioni è possibile consultare il seguente link.
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