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Business Analyst for Client Relationship Management

Data: 09/08/2013

Unicredit ricerca: Business Analyst for Client Relationship Management.

In this position you will be facing the following tasks:

• Define, document and communicate business requirements.
• Develop and document medium to high complexity business workflows.
• Work on integrating CRM solutions.
• Provide clear description of issues for medium to high complexity problems.
• Present options for problem resolution.
• Contribute in developing organizational functional knowledge.
• Assist in estimation of small to medium size work efforts.
• Build strong working relationships with team members, including business and technical project participants.

Annual salary 60.000,00 Euro gross.

Willingness of overpayment realted to qualification.

Your profile:
• Profound working experience as business analyst with IT banking background (Core and Fronted Applications).
• Project Management skills (capability to plan tasks, monitor the status of advancement, identify issues, find solutions and manage escalations).
• Analytical approach and problem solving orientation.
• Understanding the functionality of IT software.
• Customer Orientation: Understand the need of users and translate it into the most efficient IT solution.
• Good banking know-how would be preferable.
• Very good English skills.
• Good communication skills.
• Willingness to travel (CEE countries).

Location: Vienna.

Entry date: 01.09.2013

Code: AT-EXT-50591784-20130710-085336-EN

Contact:
HR - Recruiting
Sabine Scheuer
Recruiting Line: +43 (0)50505 - 55422


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