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Data: 09/04/2013

• Counter Sales Rep

As a Counter Sales Representative, you will be responsible for:
• Qualifying and processing customer rentals with accuracy and detail.
• Persuasively selling optional services.
• Responding to customer inquiries.
• Adhering to all company policies and procedures.
• Providing directions in a courteous and expeditious manner.
• Monitoring fleet availability for reservations and walk-ups.
• A commitment to continuous improvement in an ever-changing industry.
• Related duties as required.

Job Qualifications:
• Previous customer service experience and strong sales skills.
• Ability to work in a fast paced environment with a variety of tasks.
• Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
• Detail oriented.
• Flexibility to work days, nights, weekends, and holidays.
• Computer literate.
• Proficiency in English.
• Must have ability to work flexible schedules, including holidays, weekends, and overtime as required.

Preferred Requirements: College Diploma or University Degree.


• Sales & Operations Coordinator Trainee

This position is directly involved in identifying customer needs, coordinating activities of delivery drivers, maintaining competitive data, inventory control and daily business reporting. Some of the other responsibilities include..

• Answer customer calls and concerns;
• Schedule delivery and pick up of equipment;
• Maximize sales revenue for branch through excellent customer service on existing orders;
• Close sales from inbound inquiries and successful outbound telemarketing;
• Provide customers with expert advice on equipment selection, operation and maintenance;
• Process daily business reports.

Mandatory Requirements: 4 year college degree or relevant experience in lieu of a degree.

Professional Experience:
• Ability to effectively work on multiple assignments in the fast paced environment of the construction industry;
• An attention to detail;
• Customer service focused.

Skills:
• Must have a valid drivers license and excellent driving record;
• Ability to drive multiple types of vehicles;
• Ability to engage in verbal interaction with customers;
• Ability to walk in unfamiliar environments.


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